Welcome to oneapp App! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application ("App"). By using our App, you agree to the collection and use of information in accordance with this policy.

About the Company

oneapp is owned and managed by FUTURESCAPE TECHNOLOGIES PVT. LTD., a company incorporated and registered under the Companies Act 1956, having their registered office in Navi Mumbai (India). This Privacy Policy describes how we handle your personal information on the website and other storage devices and platforms related to the website and the App.

Data Controller and Data Protection Officer (DPO) Information

The data controller responsible for your personal data is FUTURESCAPE TECHNOLOGIES PVT. LTD.

Data Protection Officer (DPO): Our DPO is responsible for ensuring that your data is handled in compliance with applicable laws and regulations. If you have any privacy-related concerns or questions, please contact our DPO:

DPO Name: Neeraj Sharma
Email: support@futurescapetech.com
Phone: +91 987 021 9450
Address: 1905, Cyber One, Plot No. 4 & 6, Sector 30-A, Vashi, Navi Mumbai 400 703, Maharashtra, India

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1. Personal Information

• User ID: We collect your User ID to uniquely identify your account within the app for authentication, personalization, and support purposes.
• Name, Email Address, and Phone Number: We collect this information when you register or interact with the app for personalized services, communication, and support.
• Contacts: We collect contact information from your device to enable features such as sharing, synchronization, or recommendations. We do not store or share your contacts without your consent.
• Calendar: We access your calendar to schedule meetings, set reminders, and provide notifications for your events.
• SMS: We access SMS to read one-time passwords (OTP) for seamless authentication and account verification purposes.
• Device ID: We collect your device ID to enhance your experience with oneapp App. This information helps us identify your device, maintain security, and improve service functionality.
• Precise Location Data: With your consent, we collect and use your device’s precise location data to provide location-based services such as navigation and nearby recommendations. This data is used solely to enhance your user experience and is not shared with third parties without your permission.
• Camera and Microphone: We access your camera and microphone for features like video conferencing, taking photos, or recording videos. We do not record or store any media without your consent.
• Storage Access: We access your device storage to save photos, videos, and documents created within the app.
• Bluetooth: Bluetooth permissions are used for connecting to Bluetooth devices, such as speakers, headsets, or other compatible devices.
• System Alerts: We may display system alerts for notifications and updates that require your immediate attention.
• Biometric Data: oneapp may collect biometric data, such as fingerprint or face recognition, for enhanced security and app access control.
• In-app Search History: We collect data on your search queries within the app to improve our services, provide relevant results, and enhance user experience. This data is not shared with third parties.

1.2. Non-Personal Information

• We may collect non-personal information about Users whenever they interact with the App. This may include technical information about Users' devices, such as the device type, operating system, and internet connection.
• App Interactions: Data related to app usage and interactions is collected to improve our services, identify usage patterns, and enhance user experience.
• Diagnostics Data: We collect diagnostic data to identify and resolve technical issues, enhance app stability, and improve performance. This data may include crash logs and performance metrics.

2. How We Use Your Information

We may collect and use Users' personal information for the following purposes:

• To provide and maintain our services.
• To enhance user experience by personalizing app features based on your preferences.
• To communicate with you about updates, promotions, and support.
• To improve our app and add new features based on user feedback.
• To detect and prevent technical issues or unauthorized use.
• To process payments securely and efficiently.
• To comply with legal obligations.

3. Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

• Consent: We rely on your consent for processing data such as location, contacts, and biometrics. You have the right to withdraw your consent at any time.
• Contractual Necessity: Processing is necessary to perform our contract with you, such as providing access to the app and its services.
• Legitimate Interests: We process data based on legitimate interests, such as improving our services, detecting fraud, and ensuring security.
• Legal Compliance: We process data to comply with legal obligations, such as regulatory requirements and requests from law enforcement.

4. Data Retention

We retain your personal data only as long as necessary to provide you with our services and for legitimate business purposes. Once your data is no longer needed, we ensure it is securely deleted. The specific retention period depends on the type of data and the purpose for which it was collected.

5. How We Share Your Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates, and advertisers.

6. Security of Your Information

To prevent unauthorized access and ensure the correct use of information, we have implemented robust security measures, including 256-bit SSL encryption, to protect your personal information. We do not transmit or share this data with any third parties without your explicit consent.

7. Your Rights

Depending on your location, you may have specific rights under various privacy laws, including the right to:

• Access the information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data under certain conditions.
• Withdraw your consent for data collection and use.
• Know whether your data is shared with third parties.
• Opt out of the sale or sharing of your personal data.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

• Know what personal data is being collected about you.
• Request the deletion of your personal data.
• Opt out of the sale of your personal data.
• Receive equal service and pricing, even if you exercise your privacy rights.
• Know whether your data is being shared with third parties and to whom.

To exercise your rights under CCPA, please contact us at dpo@futurescapetech.com or use the in-app settings to manage your privacy preferences.

Virginia Consumer Data Protection Act (VCDPA) Rights

If you are a Virginia resident, you have the right to access, correct, delete, and obtain a copy of your personal data. You also have the right to opt out of the sale of your data, targeted advertising, and profiling for decisions with legal or significant effects.

8. Opt-Out of Data Sharing

To opt-out of data sharing, targeted advertising, or any other use of your personal data, please contact us at support@futurescapetech.com. You may also adjust your device or app settings to limit data collection or withdraw your consent at any time.

9. Permissions and APIs Access

Our app requests permissions and accesses APIs only when necessary to implement features or services that are critical to your experience within the app. Permissions are requested incrementally and in context so that you understand why we need access. We do not use or request access to sensitive data for purposes that are not disclosed or for features that are not implemented.

We use the data only for purposes that you have consented to. If, in the future, we need to use your data for other purposes, we will ask for your explicit consent and ensure you agree to the additional uses.

10. Third-Party Services

Our app may contain links to third-party services. This Privacy Policy does not apply to third-party services, and we are not responsible for the privacy practices of these services. We encourage you to read their privacy policies before engaging with them.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@futurescapetech.com
Address: 1905, Cyber One, Plot No. 4 & 6, Sector 30-A, Vashi, Navi Mumbai 400 703, Maharashtra, India