The online ordering apps can now be perfectly called out as our true shopping companions in these busy days. While the trends of online ordering have been already there for some say a decade now, it gained its life-time high momentum in the pandemic period. And since then, even though the world opened up after gruesome two years, the popularity of the online ordering apps are in no mood to die down.
Online ordering can offer a range of benefits for the customers. It provides the convenience of being able to place orders from anywhere, at any time, and without the need for in-person interaction. It can also offer a wider selection of products, easier price comparisons, and the ability to track orders and delivery status in real-time.
While ordering food online or for that matter anything from an online ordering app, there are a few basic manners that can help ensure a smooth and hassle-free experience for both the customer and the service providers.
BASIC MANNERS TO FOLLOW WHILE ORDERING ONLINE
- Read the terms and conditions:
Before placing an online order, make sure to read the terms and conditions carefully, including the cancellation policy, delivery fees, and return policy. This will help avoid any surprises or misunderstandings later on.
- Be clear and concise:
When placing an online order, make sure you are clear and specific about what you want. Provide all the necessary details, such as the quantity, size, toppings, and special instructions. This will help avoid any confusion or mistakes. Also guide the delivery personnel properly with accurate and concise directions, in case they call, so that they can reach your house early without the food getting cold.
- Always keep your phone handy:
When you place a food order online, the delivery personnel can try to get in touch with you for many reasons, such as landmarks, exact location, etc. Make sure you have your phone handy to help them to reach you in time.
- Get to the door as quickly as possible:
Making them wait at your doorstep too long is uncourteous. They generally have multiple deliveries in line and encroaching in their time is not recommended. You can even opt for alternatives like leaving the food with your security guard in case you are delayed in receiving it yourself.
Do you want to know how to order food from restaurants using your oneapp? Read here.
- Don’t let your pets scare them:
Not everyone loves pets, you should understand that. The delivery personnel might not be accustomed to having a dog greeting them at the door or a cat chasing them away. So you must ensure to keep your pets away so that they do not scare the delivery personnel away.
- Be patient:
Online orders may take some time to process and fulfill, especially during busy periods. Be patient and allow for some extra time, and avoid repeatedly calling or emailing the service provider to check on the status of your order.
- Don’t lash out to the delivery person:
There might be times when things go wrong, like a delayed delivery or a wrong order being delivered. But that doesn’t mean you will lash out on the delivery personnel. They might not be aware of it even as it isn’t their job to prepare your order, but just to deliver it safely at your doorstep. If you find something is wrong, raise the concern with the restaurant or the customer service provider of the same instead of interrogating the delivery personnel about it.
- Be generous with tips:
Tips play a vital role for the food delivery workers. You must keep in mind that the delivery fee, service fee and other miscellaneous charges included by the food delivery applications do not get to the pocket of the delivery personnel. Tipping them a little extra can actually help them earn a little more. And if you are not ready to tip the delivery personnel via the app you can do it in cash by paying them directly when they deliver the food at your doorstep.
- Being a little courteous can make someone’s day:
You must be really hungry and waiting eagerly for your food to arrive. But do not forget your basic courtesy to smile and say thank you while receiving your order. This little gesture can make a big difference in the delivery personnel’s day. These might not be a big deal but these little things can actually help us humans to coexist and make this world a better place to live in.
- Leave a review:
Review is a very important factor for online ordering apps. After receiving your order, consider leaving a review or feedback for the service provider. This can help them improve their service and can also be helpful for other customers.
Following these basic manners can help ensure a positive and respectful online ordering experience.
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